The cycle of failure

CEO hires consultants. Consultants meet with different people in the organization. Different executives and different employees provide different views based on their individual silos, biases, and interests. Consultants, based on their view of the world, summarize findings and propose their “packaged” solutions that worked for another business and / or a solution that worked once-upon-a-time.

Truth is when a CEO needs consultants to investigate the business and provide recommendations to redefine the corporation, for example, the organization is perhaps in a cycle of failure.

Of course consultants have a role to play in organizations; however, their role should be “technical” not “ideological”. Or in other words, a consultant should be an expert observer who provides feedback on the game not a referee who ensures the game is played within the rules and / or a coach who defines the role of players and how the game should be played!